Access your Naijack account

Frequently Asked Questions

How do I find a vehicle, part or service?

Search for what you need, choose a location and use the category filters. Open an ad to check its photos, details and seller information.

How do I contact a seller?

Open the ad and use its message or available contact action. Log in to send a message. Confirm compatibility, price and availability directly with the seller.

How do I post an ad?

Set up your seller account, choose Post an ad and select Vehicles, Auto Parts or Auto Services. On Basics, choose a category, enter a title and add photos. Complete Details and Price & location, then Review and submit. Help me post reopens the step-by-step guide.

What can I do on the Free plan?

Keep up to three active ads, receive buyer enquiries and view a basic performance summary. Free ads need manual renewal every seven days. Buyer-request photos, buyer details and offer submission require an eligible paid plan.

How do monthly plans renew?

Monthly plans use manual bank transfers, with no automatic deductions. Follow the payment instructions in your account and wait for confirmation. To stop renewing, do not make another payment. Expired ads and their photos remain saved in My ads.

Does a subscription guarantee sales?

No. Plans provide the stated capacity, access and promotion benefits. Views, enquiries and sales depend on buyer demand, your ad and other factors. Confirm any extra promotion scope before paying.

What if I cannot find what I need?

Post a buyer request with the category, budget, location and relevant details. Review seller offers carefully before reaching an agreement.

How do I report a suspicious ad?

Use the Report action on the ad. Keep agreements in your messages, inspect items before paying and never share passwords or one-time codes. Contact support if you need help with your account.

How do I get help?

Open the Support button to search the guides. Log in to contact the support team about your account or view your support requests. If your connection drops, reconnect before sending a message.